Before your appointment
It all starts with a free, no-pressure telephone chat. We talk through your concerns and help you choose the most suitable pathway. You will then receive digital screening forms by email.
- Rating scales for you or your child, and someone who knows you well
- A developmental history
- School or teacher questionnaires when assessing a child
- Background and wellbeing information
On the day
All assessments and clinical appointments take place in person at our Wellbeing Clinic, 124 Thorpe Road, Norwich. The diagnostic interview is a calm, supportive conversation about history, strengths and challenges, attention, routines, emotional wellbeing and how difficulties affect life at home, work or school.
For adults
We focus on how traits affect your daily life now, alongside evidence they were present earlier — even if nobody noticed at the time.
For children
We gather information from parents, carers and school, and use age-appropriate observation and tools. Younger children may like to bring something familiar.
Arrive well rested and having eaten, wear any glasses or hearing aids you usually use, and avoid sparkly or reflective clothing, which can interfere with motion tracking.
The five stages
Initial contact with our team
We start with a calm, friendly conversation to understand your concerns and decide the best next steps for you or your child. You can contact us by phone or email.
Screening forms
We email you digital forms to complete. These help us understand your or your child's experiences.
- ADHD/autism rating scales (for you or your child, and someone who knows you well)
- Developmental history
- School or teacher questionnaires (if assessing a child)
- Background and wellbeing information
Diagnostic interview
You attend a structured diagnostic interview with one of our clinicians — a calm, supportive conversation. Alongside it we use evidence-based tools suited to age and presentation.
- Standardised ADHD/autism questionnaires
- QbCheck (for ADHD, if appropriate)
- ABAS-3 adaptive functioning tools
- Observational and developmental assessments
- Screening for co-existing or overlapping conditions
Multidisciplinary team (MDT) review
Your assessment is reviewed by our multidisciplinary team, which may include psychiatrists, psychologists and specialist clinicians. This ensures every assessment is NICE-compliant, thorough and clinically safe.
Diagnostic outcome & detailed report
You receive a comprehensive clinical report within 21 working days, including the diagnostic conclusion, a clear explanation of the evidence, tailored recommendations for school, work and home, and signposting to further support. If criteria are not met, we still provide clear guidance and next steps.
After your assessment
Your multidisciplinary team reviews the evidence and you receive a comprehensive report within 21 working days, with tailored recommendations and signposting. If diagnostic criteria are not met, we still give you clear guidance and next steps.
Booking and cancellations
Cancellations within 7 working days, or non-attendance, are charged in full. Rescheduling within 4 weeks of your appointment incurs a £150 fee. Changes to booked consultation dates outside four weeks incur a £55 administration fee.